You Have Questions?
Check-in is available from 15:30 onwards. If the property is available, early check-in may be possible, but please consult with us.
Check-out is until 11:00. For late check-out requests, please consult with us (additional charges may apply).
It is mandatory to provide your arrival time to the host, and we ask guests to call 30 minutes before reaching the contact number provided on your booking sheet. Keys are handed over at the accommodation.
The 30-day law applies to vacation rentals. Guests can cancel free of charge up to 30 days before arrival.
For long-term rentals (minimum 3 months), guests can cancel free of charge up to 90 days before arrival.
The cleaning service is not included in the price listed on the portal. If you wish to have a cleaning service during your stay, please consult with us, as additional costs may apply.
The company is not responsible for refunding money if the check-out is done before the contracted date.